The motivation, the potential for development, the capacity for assuming responsibility, the readiness to direct behavior toward organizational goals are all present in people. Management does not put them there. It is a responsibility of management to make it possible for people to recognize and develop these human characteristics for themselves.
激励、发展潜力、承担责任的能力以及为组织目标引导行为的意愿都存在于人们之中。管理并非赋予这些特质，而是有责任创造条件，让人们能够认识并自我发展这些人性特征。
我们都是陌生土地上的陌生人，渴望回家，却不太清楚家是什么或在哪里。
我们不只是制造家具，我们创造记忆发生的环境。
When you have to kill a man it costs nothing to be polite.