如果你是长期导向的，客户的利益和股东的利益是一致的。

世界上充满了显而易见的事情，却没有人注意到。

Given the choice between the experience of pain and nothing, I would choose pain.

Respect your efforts, respect yourself. Self-respect leads to self-discipline. When you have both firmly under your belt, that's real power.

永远不要低估小而持续的改进的力量。