现在不是轻松舒适的`时候.现在是大胆和忍耐的时候。
决策是行政的核心，而决策的核心是艺术而非科学。
客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。
译文：在兵败的时候接受任务，在危机患难之间奉行使命，到如今已经有二十一年了。
The best businesses don't just adapt to change—they drive it.
Consumer expectations are shifting—businesses must adapt or risk irrelevance.
"We are all the heroes of our own stories."