沟通中最重要的是听到没有说出来的话。
The real value of a bank lies in its ability to serve the real economy.
You are not only responsible for what you say, but also for what you do not say.
2005年:贝索斯致股东信《尽管是数字在发挥作用,但决策因素还是“判断”》
Tennis is a mental game. Everyone is fit, everyone hits great forehands and backhands – it’s the upstairs that counts.