稳健经营不是保守,而是对客户和股东负责。
Prudent operation is not conservatism, but responsibility to customers and shareholders.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
家庭的纽带比任何挑战都更强大。
记忆是个奇怪的东西。它的运作方式和我所想的不同。我们如此受时间束缚,受其顺序约束。