客户的需求永远是第一位的，其他都是第二位的。
Customer needs always come first; everything else is secondary.
A good system can't have a weak command language.
"La realidad puede ser mucho más aterradora que cualquier ficción de horror."
不断思考你如何能做得更好，并不断质疑自己。
The interest of the behaviorist in man's doings is more than the interest of the spectator—he wants to control man's reactions as physical scientists want to control and manipulate other natural phenomena.
没有战略的公司愿意尝试任何事情。