如果服务得好,临时的东西可以变成永久的。
The consequences of this problem make themselves felt in bookshops. When you go to a large bookshop and look at the self-help sections, as I sometimes do -- if you analyze self-help book sproduced in the world today, there are basically two kinds. The first kind tells you, "You can do it! You can make it! Anything's possible!" The other kind tells you how to cope with what we politely call "low self-esteem," or impolitely call, "feeling very bad about yourself."
Social progress requires the organic combination of individual freedom and social responsibility.
一个公司的文化是由它所能容忍的最糟糕的行为来定义的。