我们在亚马逊有三个大的想法，我们坚持了18年，这就是我们成功的原因：把客户放在第一位。发明。并且要有耐心。
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
The key to success is to focus on goals, not obstacles.
创新的关键不仅在于努力工作，更在于挑战现有理论的勇气。