真相往往存在于词语之间的空白。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

人比自己想象的更能影响他人。

我一直认为拥有愿景并坚持下去很重要。

一纸文凭不见得就可以造就一个人，正如同牢狱生涯也不见得会打垮每一个人。

The smallest minority on earth is the individual. Those who deny individual rights cannot claim to be defenders of minorities.

The true measure of success is the positive impact you have on others.