成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
Understanding the behavior of complex systems requires a new kind of thinking, one that embraces uncertainty and unpredictability.
I’ve never been afraid of death. It’s the process of dying that worries me.
Sustainability is not an option; it's a necessity for the future of mining.
The laws of physics are the language in which the universe writes its story.
"I’m the one who decides my value."