The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

我不害怕讲述我的故事，因为它可能会帮助别人。

Each monad reflects the perspective of the entire universe, but with varying depth and clarity.

"I am not defined by my past. I am driven by my future."

I needed a drink, I needed a lot of life insurance, I needed a vacation, I needed a home in the country. What I had was a coat, a hat and a gun.