有些事情发生了却没有留下可察觉的痕迹，没有被谈论或记录下来，尽管如果说后续事件漠不关心地继续下去，就好像这些事情从未发生过一样，那是非常错误的。
音乐是我的生命，没有音乐我会死。
债券市场是价值的最终评判者。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.