Listen to your customers more than you speak to them - they'll tell you exactly what you need to know.
真正的黑帮像千层面一样安静行动。
总的来说,治理的艺术在于从一类公民那里尽可能多地拿走钱,然后分给另一类公民。
说出真相的唯一方式是以权威的口吻说话。
细节很重要。它们创造深度,而深度创造真实性。