The only limits in life are the ones you set for yourself.
If you want to solve big problems, start by asking the right questions.
Great brands are built one satisfied customer at a time.
Train people well enough so they can leave, treat them well enough so they don't want to.
一个不太聪明但沟通能力不错的人,可能会比一个超级聪明但沟通能力欠缺的人更成功。这是个好消息,因为提高沟通能力的提高,比智商的提高要容易得多。
A good novel tells us the truth about its protagonist; but a bad novel tells us the truth about its author.