顾客的信任来之不易,却容易失去——要极力守护它。
Customer trust is hard to earn and easy to lose—guard it fiercely.
The best science is done with both the head and the heart.
永远不要低估为更大目标迈出的小而持续的步骤的力量。
The difference between a moral man and a man of honor is that the latter regrets a discreditable act even when it has worked.
我们都有缺陷,那是光照进来的地方。
真正的投资者几乎从不被迫出售他的股票,而在所有其他时候,他可以自由地忽视当前的报价。
重要的不是你打得有多重,而是你能承受多大的打击并继续前进。
You have to be able to accept failure to get better.