Every life is a novel waiting to be written.

We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.

I'm not trying to be provocative. I'm just being honest.

作家的职责就是打破平静

过去总是紧张的，未来是完美的。

当遇到反对意见时，即使它可能来自你的丈夫或孩子，也要努力用论证而不是权威去克服它，因为依靠权威的胜利是不可靠而虚妄的。