爱是一种极其困难的领悟，即认识到除了自己之外还有其他事物是真实的。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
释义：不能因为相貌低估一个人，就如同不能用斗去度量海水。
死者并非无力。死亡，并非无力。
When you innovate, you’ve got to be prepared for everyone telling you you’re nuts.
