One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
在亚马逊的经营上，有三大想法我们已经坚持了18年，它们是亚马逊成功的原因：客户至上、创新和耐心。
"Memory is a tricky thing; it can be both a blessing and a curse."
中国经济是一个独特的案例，政府与市场的互动方式挑战了传统的经济理论。
"The best stories are the ones that make you feel hopeful."
Success is relative: It is what we can make of the mess we have made of things.
I'm not afraid to take risks and step outside of my comfort zone.