不容忍他人的观点(无论他们多么无知或不连贯)不仅仅是错误的;在一个没有对错之分的世界里,情况更糟:这是一个你令人尴尬地不成熟或可能是危险的迹象。
Intolerance of others’ views (no matter how ignorant or incoherent they may be) is not simply wrong; in a world where there is no right or wrong, it is worse: it is a sign you are embarrassingly unsophisticated or, possibly, dangerous.
Customer satisfaction should always be at the heart of every decision.
Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.
The past is not a burden, but a foundation upon which to build.
You can be the ripest, juiciest peach in the world, and there's still going to be somebody who hates peaches.