如何面对不断上升的客户期望而始终立于潮头? 单一的方式是行不通的 —— 必须结合多种方法。 但是,高标准一定是其中的重要组成部分。
2017年:贝索斯致股东信《让高标准渗透公司文化》
银行要回归本源,做好服务实体经济的本职工作。
You can't control what you don't measure.
Political language... is designed to make lies sound truthful and murder respectable, and to give an appearance of solidity to pure wind.
"If you're horrible to me, I'm going to write a song about it, and you won't like it. That's how I operate."