如何面对不断上升的客户期望而始终立于潮头？ 单一的方式是行不通的 —— 必须结合多种方法。 但是，高标准一定是其中的重要组成部分。
2017年：贝索斯致股东信《让高标准渗透公司文化》
"The world is a book, and those who do not travel read only one page."
People are just as wonderful as sunsets if you let them be. When I look at a sunset, I don't find myself saying, 'Soften the orange a bit on the right hand corner.' I don't try to control a sunset. I watch with awe as it unfolds.
Sustainability isn't a cost center - it's an investment in our collective future.
Music has taught me persistence and courage, and it has also made me understand what true love is.
你可能无法改变现实，但你可以改变你对现实的态度，而这，矛盾的是，会改变现实。
You miss 100% of the shots you don’t take.