When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。
A company’s greatest asset is its people—invest in them.
每首歌都有自己的生命。
Beauty alters the grain of reality.
永远不要低估小而持续的改进的力量。
Innovation distinguishes between a leader and a follower.
"Love is the only thing that makes life bearable in the end."
The success of every woman should be the inspiration to another. We should raise each other up.