When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。
生活就像过山车，活在当下，快乐，享受生活。
Quality is never an accident; it is always the result of intelligent effort.
对付一个不自由的世界，唯一的方法就是变得如此绝对自由，以至于你的存在本身就是一种反叛。
I always believe if you’re stuck in a hole and maybe things aren’t going well you will come out stronger. Everything in life is this way.
I think it's important to be able to take yourself lightly.