你永远无法如你所愿那般彻底了解一个人。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

读一本好书，就是和许多高尚的人谈话。

Magic, like any other power, is neither good nor evil in itself. It is the purpose to which it is put that determines its nature.