Consumer expectations are shifting—businesses must adapt or risk irrelevance.

解释：礼仪和敬重是立身处世的基础。

"I don't think about the negatives. I just think about the positives."

On motivation: "I strongly believe that missionaries make better products. They care more. For a missionary， it's not just about the business. There has to be a business， and the business has to make sense， but that's not why you do it. You do it because you have something meaningful that motivates you."