领导力在于有勇气做出艰难的决定，并有谦逊的态度从错误中学习。

Customer loyalty is earned, not bought.

Scale matters because it changes how we physically relate to the work.

Those who do not have power over the story that dominates their lives, the power to retell it, rethink it, deconstruct it, joke about it, and change it as they change, truly are powerless, because they cannot think new thoughts.

应对不自由世界的唯一方法就是变得如此绝对自由，以至于你的存在本身就是一种反叛。