我们要做的是让技术服务于人，而不是人服务于技术。

写作是一种勇气的行为。

持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。

I do not like proper novels. In proper novels people say things like, ‘I am veined with iron, with silver and with streaks of common mud. I cannot contract into the firm fist which those clench who do not depend on stimulus.’ What does this mean? I do not know. Nor does Father. Nor do the people who write these books.

I have made a ceaseless effort not to ridicule， not to bewail， not to scorn human actions， but to understand them.

To feel much for others and little for ourselves； to restrain our selfishness and exercise our benevolent affections， constitute the perfection of human nature.

To write is to give voice to the silent, to make visible the unseen.