Confidence is key, but arrogance will destroy you.

I'm not perfect, but I'm perfectly me.

Psychology must illuminate the practical workings of the mind.

The most important thing in literature is not the story, but how the story is told.

The most important thing is to always keep the user at the center of everything we do.

We have a vision of being the most customer-centric company on Earth.

Bring out the best in the team by challenging them with tough but achievable goals, encouraging them with sincerity and trust, motivating them with a compelling vision and listening to them with empathy.