你最不满意的客户是你最好的学习资源。
Your most unhappy customers are your greatest source of learning.
The problem is, if you really believe in a society where those who merit to get to the top, get to the top, you'll also, by implication, and in a far more nasty way, believe in a society where those who deserve to get to the bottom also get to the bottom and stay there. I nother words, your position in life comes to seem not accidental, but merited and deserved. And that makes failure seem much more crushing.
Education is the first step toward changing how we interact with the ocean.
一本书是通向想象力和知识的敞开之窗。
我不会让过去拖累我,我会让它推动我前进。
I believe that the best films come from a place of honesty and truth.
I love people who make me laugh. I honestly think it's the thing I like most, to laugh. It cures a multitude of ills. It's probably the most important thing in a person.