最好的决策是结合数据和同理心做出的。

I'm a dreamer. I have to dream and reach for the stars, and if I miss a star then I grab a handful of clouds.

The key to managing complexity is to focus on the interfaces between components, not their internal details.

We thought that we had the answers, it was the questions we had wrong.

The greatest obstacle to being heroic is the doubt whether one may not be going to prove one's self a fool; the truest heroism is to resist the doubt; and the profoundest wisdom, to know when it ought to be resisted, and when to be obeyed.