I always try to help the team. I try to be there when they need me, whether it's scoring or assisting.

The unattainable goal is my goal; the winding path is my chosen path.

Regulations should drive innovation, not stifle it.

The best way to predict your future is to create it.

Internal mental events are irrelevant to the scientific study of behavior.

评判一个人不是看他的回答，而是看他的问题。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.