Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

我们写作不是为了被理解，而是为了理解。

在农业中，就像在生活中一样，最小的细节往往产生最大的差异。