幸福的秘诀是自由，而自由的秘诀是勇气。

I'm not perfect, but I'm perfect for you.

一个组织的客户服务质量决定了其客户忠诚度的质量。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

孩子通过观察父母来学习。做一个值得他们钦佩的人。