Theatre is the art form that most directly confronts the human condition.

任何成功企业的基础都是信任——员工、客户和利益相关者之间的信任。

People are just as wonderful as sunsets if you let them be. When I look at a sunset, I don't find myself saying, 'Soften the orange a bit on the right hand corner.' I don't try to control a sunset. I watch with awe as it unfolds.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

The best decisions are made when you listen—to your team, to the data, and to the changing world around you.

I think children are the best critics because they're completely honest.