从长远来看，重要的不是市场的波动，而是业务的持久性。

领导力不是发号施令，而是激励他人成就伟大。

晏子春秋

一个组织的客户服务质量决定了其客户忠诚度的质量。

"The past is not a place but a condition."

The powerful have always preyed on the powerless. That's how they became powerful in the first place.

使精神达到玄寂境界，断绝尘世烦恼，这就是涅槃