一个组织的韧性质量决定了其恢复的质量。

I’m playing against great players, playing against the best in the world. The competition – that’s what I’ve always wanted.

The value of a psychological concept is in its life application.

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

"Greatness is a lot of small things done well."

可持续性不是成本，而是对我们共同未来的投资。