21世纪最重要的技能是情商。
"The most important skill for the 21st century is emotional intelligence."
The world needs reliable energy, and coal still plays a critical role in providing it.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
The secret of change is to focus all of your energy，not on fighting the old，but on building the new.
Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work.
Quality is never an accident; it is always the result of intelligent effort.