Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.

History is not just what happened, but what we remember and how we remember it.

"The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion."

Short-term debt can be dangerous because it creates the possibility of sudden runs.

We must listen to science, but also to communities—real solutions are found at the intersection of data and human need.