预测未来的最好方式就是创造未来。
The best way to predict the future is to create it.
每一个结束都是新的篇章。
我明白了人们会忘记你说过的话,忘记你做过的事,但他们永远不会忘记你给他们的感受。
Listen to your customers more than you speak to them - they'll tell you exactly what you need to know.