One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."

A story is never finished; it only stops.

你不需要是个天才才能理解宇宙。你只需要有好奇心。

I'm a work in progress. I'm not perfect, but I'm trying every day.

A diverse team brings diverse perspectives, leading to better solutions.