阅读是一种同理心的行为。你正在走进别人的鞋子，通过他们的眼睛看世界。
"The act of reading is an act of empathy. You are stepping into someone else's shoes, seeing the world through their eyes."
"Your most unhappy customers are your greatest source of learning."
找出你是否能信任某人的最好方法就是信任他们。
做一个企业家就像吞玻璃和凝视着死亡深渊。
When you arrive at your room in a hotel， locate the emergency exits. It only takes a minute.