不要预测并在没有市场确认的情况下行动——在交易中稍晚一点是你的保险，确保你是对还是错。
Do not anticipate and move without market confirmation—being a little late in your trade is your insurance that you are right or wrong.
所谓现实只不过是一个错觉，虽然这个错觉非常持久。
I'm a hopeless romantic and I think that's what makes my heart beat.
The best way to predict the future is to create it.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.