The first step in quality improvement is to understand what the customer really wants.
质量改进的第一步是了解客户真正想要的是什么。
Simplicity is not the absence of complexity, but the resolution of it.
You will never be able to escape from your heart. So it's better to listen to what it has to say. That way, you'll never have to fear an unanticipated blow.
Read, read, read. Read everything — trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You'll absorb it. Then write. If it's good, you'll find out. If it's not, throw it out of the window.
我认为建筑应该是柔软和轻盈的。
真正的创新发生在技术与需求的交汇处。