The first step in quality improvement is to understand what the customer really wants.
质量改进的第一步是了解客户真正想要的是什么。
I don't do things for the reaction or the credit. I do things because they're what I want to do.
应对不自由世界的唯一方法是变得如此绝对自由，以至于你的存在本身就是一种反叛。
想让小孩子在旅行中表现良好，可以准备一袋他们喜欢的糖果，当他/她不乖时，就向窗外扔掉一块糖。
人需要困扰，困扰是心理健康的必需之物。
The best ideas come as jokes. Make your thinking as funny as possible.
Don't give up on your dreams because of difficulties.
创作意味着冒险失败，但不创作则注定失败。