超越顾客的期望。如果你这样做,他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
最好的学习方法就是实践。
可持续性不是一种选择,而是我们对后代的责任。
I define nothing. Not beauty, not patriotism. I take each as it comes, and I leave it as it goes.