超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
我不相信运气，我相信准备遇到机会。
The best scientists are those who remain students forever.
"The truth is rarely pure and never simple."
You've got to learn to leave the table when love's no longer being served.