在亚马逊的经营上,有三大想法我们已经坚持了18年,它们是亚马逊成功的原因:客户至上、创新和耐心。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
每个工人的工作都由管理层至少提前一天完全计划好,并且在大多数情况下,每个人都会收到完整的书面指示,详细描述他要完成的任务。
Life is a journey, and if you fall in love with the journey, you will be in love forever.