在亚马逊的经营上，有三大想法我们已经坚持了18年，它们是亚马逊成功的原因：客户至上、创新和耐心。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful: Put the customer first. Invent. And be patient."
The best way to build trust is through transparency.
缓慢的程度与记忆的强度成正比；速度的程度与遗忘的强度成正比。
Design is not just what it looks like and feels like. Design is how it works.
"Drawing is like a diary to me, a way of expressing my thoughts and feelings visually."
诗歌是表达无法言说之物的艺术。
Literature is a form of permanent insurrection.
Success comes from taking calculated risks, not reckless ones.