On progress: "If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
如果你竞争对手为中心,你就不得不等待你的竞争对手有所作为。如果你以客户为中心,你就会更具有开拓性。
一个人只要愿意,就是自由的。
The true power of microfinance is making the poor believe in their own potential.
将决策交给那些对决策错误并不承担任何代价的人——很难想象出一个比这样做更加愚蠢和危险的做法了。