On progress: "If you're competitor-focused， you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。
Silence is a language, it speaks louder than any words.
I think that we communicate only too well, in our silence, in what is unsaid, and that what takes place is a continual evasion, desperate rearguard attempts to keep ourselves to ourselves.
音乐是我的逃避。
Trust is earned through transparency and consistent delivery on promises.