Good breeding consists in concealing how much we think of ourselves and how little we think of the other person.
良好的教养在于隐藏我们对自己较佳的评价,以及隐藏我们对他人较差的评价。
"Your most unhappy customers are your greatest source of learning."
能源安全是国家安全的基石,我们要全力保障国家能源供应安全。
Sustainable forestry isn't a cost—it's an investment in our future.
如何道歉:快速、具体、真诚。