We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.

我总是感到，生活就象萌发于地下根茎的植株。生活的真正生命是不可见的，它深藏于地下根茎中，而显露出地面的可见一斑部分只能生存一个夏季。我们所见到的是将会消逝的花簇，而根茎长驻。

预测未来的最好方法就是创造未来。