当[竞争者]在早晨洗澡的时候，他们在想如何超过他们的一个主要竞争对手。我们在早晨洗澡的时候，我们在想如何让我们的客户更满意。实际上，我们想如何发明一些新的东西，我已经看到这个模式在我们的所有业务中重复出现。
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
一个人的记忆里可能只有一百个清晰的日子，而他已经活过了数千天。
当人类心智在做计算机器的工作时，它很少感到满足，也肯定从未发挥其最高功能。
A woman can become a man’s friend only in the absence of passion between them.