If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
如果你是以竞争者为中心的,你必须等到有竞争者在做某事。以客户为中心让你能更有先锋精神。
Innovation is not just about new products; it's about rethinking the entire customer experience.
持续歪曲事实的力量往往被视为至高权威。
我不需要地图,我开辟自己的道路。