To be a writer is to sit down at one's desk in the chill portion of every day, and to write; not waiting for the little jet of the blue flame of genius to start from the breastbone.

Customer needs are always the primary driver of technological evolution.

A writer must be willing to be uncomfortable.

我了解到人们会忘记你说过的话，忘记你做过的事，但永远不会忘记你带给他们的感受。