The real test of a bank is not how it performs in good times, but how it survives in bad times.

沟通“三”原则，要找到真相，让别人比他们之前说的更深一些，一次、两次、三次的重复这个过程，第三次你就接近真相了。

勇气不是没有恐惧，而是继续前进的意志。

Are you willing to push the right buttons even if it means being perceived as the villain? … I’d rather be perceived as a winner than a good teammate. I wish they both went hand in hand all the time but that’s just not reality. … I have nothing in common with lazy people who blame others for their lack of success.